Maya Lowe: Importance of Building Diverse & Inclusive Teams | The SocialCode x Podcast: Ep. 03

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Summary

Join us for a compelling discussion with Maya Lowe, Diversity, Equity, and Inclusion Program Manager at 23andMe, hosted by Lead Consultant, Jess Sutcliffe. Maya delves into the critical role of diversity and inclusion in business, highlighting how it drives customer resonance and attracts top talent. Maya shares her approach to building a robust DEI strategy, emphasizing the importance of setting baselines, forming resource groups, and establishing long-term goals.

She also opens up about her personal journey as the first person to transition at 23andMe, and the significance of clear policies, open communication, and empathy in fostering an inclusive workplace. Tune in to explore how continuous education, addressing microaggressions, and promoting inclusivity are essential for creating a supportive and high-performing environment where everyone feels represented and valued.

Takeaways

• Building diverse and inclusive teams is crucial for creating products that resonate with customers and demonstrating a company's commitment to their experiences.
• Establishing a DEI strategy involves assessing the current state of diversity and inclusion within the company, forming employee resource groups, and setting long-term goals.
• Companies can enhance inclusivity by focusing on accessibility, addressing microaggressions, and reevaluating policies such as dress codes and hairstyles.
• Continuous education, self-awareness of biases, and leadership buy-in are vital for fostering a truly inclusive workplace. Explicit policies and open communication are essential for inclusivity.
• Being the first person to transition in the workplace can be challenging and emotionally taxing.
• Companies should remain committed to DEI and avoid backpedaling on their efforts.
• Everyone should feel comfortable and represented at work, regardless of their gender identity or background.

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