1st line support engineer

  • Location:


  • Sector:

    Infrastructure & Support, Infrastructure Support

  • Job type:


  • Salary:

    Up to £23000 per annum + additional benefits / hybrid

  • Contact:

    Erica Jenkinson

  • Contact email:


  • Job ref:


  • Published:

    16 days ago

  • Expiry date:


  • Consultant:

    Erica Jenkinson

1st Line Support Engineer - Birkenhead - Up to £23k

What's in it for you?

A fantastic opportunity to work within an award winning insurance group who provide market leading employee benefits and an incredibly rewarding career.

Benefits include:

  • Competitive pension
  • Death in service 3 x salary
  • Private medical insurance
  • Annual salary review and performance related bonus
  • 10 year service award scheme
  • Free yoga classes
  • Games room
  • Certified training
  • Company holidays
  • Plus much more!!

The Role

For this role, you will be responsible for providing and supporting secure, stable and high-performance Endpoint Devices to the organization. You will also be expected to have some experience in providing support of 1st line support and some 2nd line support also.

IT Support Engineer Requirements

  • Respond to all tickets effectively
  • Assist the Endpoint technical analysts with technical support
  • Responsible for ensuring the Endpoint Device inventory is secure, stable and performant
  • Responsible for ensuring Microsoft SCCM based solutions are functioning and providing an
  • efficient delivery service
  • Identify and rectify issues in a proactive manner
  • Ensure all new systems and procedures are fully documented and up to date
  • Understanding of ITIL practices
  • Willingness to work flexibly as part of a team or individually when required

Apply NOW!

If you are a 1st / 2nd Line Engineer looking for a fresh challenge, then apply today!

1st Line Support Engineer - Birkenhead - Up to £23k

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