1st Line Support Engineer

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £18000 - £23000 per annum

  • Contact:

    Kai Usher

  • Contact email:


  • Job ref:


  • Published:

    14 days ago

  • Expiry date:


  • Consultant:

    Kai Usher

Role: IT Support Engineer

Location: Greater Manchester

Salary: £18,000 - £23,000

What's in it for you:

This opportunity is only for IT professionals who are serious about working hard and propelling their career forward. The role gives you the opportunity to work for a market leading MSP who have shown consistently how much they value the personal development of their staff. In exchange for your skills and commitment, not only will you receive a generous financial package, but you will have access to multiple training courses and certifications, as well as being gifted one day per month, fully paid, to pursue these qualifications and complete any assessments/trainings. The business is a fast-paced environment and if you can keep up, you will also see the rewards come quickly too. New starters have been promoted in as little as five months in the past and they are showing no signs of stopping this trend.

The Role:

As a First Line Support Engineer you will be the first point of contact for any customer queries in terms of IT support. Working for an MSP you will be dealing with a wide range of clients and will need excellent communications skills to be able to diagnose and troubleshoot any issues they have. Working as a team you will decide which issues you can fix directly and using your knowledge to understand when an issue needs escalating up the ladder to the next step in a hierarchy. You can be sure to expect different issues every day and receive guidance on how to deal with them as you develop your skills as an IT support engineer.

Role requirements:

  • Office 365
  • Widows Server
  • Active Directory

Apply now!

If you are a recent graduate looking to make a strong start in industry, or even an experienced IT Support Engineer looking for a which can facilitate your progression, then stop wasting time and apply now! Opportunities like this do not last forever!

Role: IT Support Engineer

Location: Greater Manchester

Salary: £18,000 - £23,000

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