Accessability Links

2nd Line Support Engineer

  • Location: London
  • Salary: £20 - £21 per hour
  • Job type: Contract
Sorry! This vacancy has now expired.


Job Description

Service Desk and Incident Management

o Receives and handles incidents and requests following agreed procedures, resolving all within their competence.

o Responds to requests for support by obtaining the information needed to enable incident resolution / request fulfilment and promptly allocates unresolved calls as appropriate.

o Maintains records and advises relevant persons of actions taken

o Maintain asset database, ensuring all IT equipment movements captured and disposals are recorded.

o Arrange for delivery of IT equipment as require

Working hours;

Adaptable on working hours (9.30 am - 5.30pm)

Experience of:

  • Citrix
  • VOIP (Mitel)
  • Windows 10/7, Apple, Android
  • Mobile phones, Windows, Android, Apple
  • Mobile devices, Surface, Lenovo tabs, iPad
  • O365
  • Office 201, 2013, 2016
  • Lync, Skype for Business
  • SCCM deployment
  • AV equipment

Oscar Associates Limited is acting as an Employment Business in relation to this vacancy.

  • similar jobs

    PERMANENT
    DevOps Engineer Nottingham, Nottinghamshire £40000 - £50000 per annum + Benefits
    EPOS Support Engineer Solihull, West Midlands £21000 - £23000 per annum + Benefits
    Infrastructure Engineer City of London, London £35000 - £45000 per annum + Benefits
    IT Support Engineer - Windows, Servers, Office365 Liverpool, Merseyside £16000 - £25000 per annum + benefits
    Jr. Systems Engineer - Managed Services, VMware, Citrix, Server Houston, Texas US$55000 - US$65000 per annum
    CONTRACT
    Cloud Engineer - Azure, Migrations, Systems - US Wide / Remote Alpharetta, Georgia US$70 - US$90 per hour + benefits (if W2)
    Data Engineer Liverpool, Merseyside £300 - £350 per annum
    DevOps Engineer London £400 - £500 per day
    Infrastructure / DevOps Engineer Newcastle upon Tyne, Tyne and Wear £200 - £300 per day
    Infrastructure Engineer Newcastle upon Tyne, Tyne and Wear £275 - £350 per day