2nd/3rd Line Support Engineer

  • Location:

    Exeter, Devon

  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £30000 - £35000 per annum

  • Contact:

    Kai Usher

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Expiry date:


Role: 2nd/3rd Line Support Engineer

Location: Exeter/Remote

Salary: £35,000

What's in it for you:

Are you an experienced IT Support Engineer? Looking for a lively city centre location? Consider yourself an all-rounder when it comes to your IT skill set? Then it looks like you may have just stumbled upon your next role. An exciting new opportunity has opened in Exeter city centre to join a company listed as one of the fastest growing businesses in the UK by The Sunday Times. You will be joining a small team and supporting over 500 users across multiple offices. The role offers the right candidate almost full autonomy, as they will have the ability to offer support up and down the support ladder, while also having an influential input on major project work. You will quickly become a key asset to the business while your skills and expertise become vital to the efficiency of operations.

The Role:

Once trained, you will be part of developing new and efficient systems, offering support and advice to users where necessary at a 1st, 2nd, and 3rd line level. Using your training, you will be expected to collaborate with your colleagues to find practical solutions to internal issues and quickly resolve them. The right candidate will need to enjoy responsibility and play a part in training new users on the systems, bringing them up to an efficient and functional level of understanding while also hitting SLA's. You will need to be prepared to offer support in other areas of the business when it comes to IT, including setting up new users, administrating Active Directory and general support on the various other applications specific to the business.

Role requirements:

  • Windows server
  • Office 365
  • Active directory
  • VMware

Apply now!

If this role sounds like the next step in career, then apply now to be sure not to miss out!

Role: 2nd/3rd Line Support Engineer

Location: Exeter/Remote

Salary: £35,000

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