Business Analyst - Dynamics CRM

  • Location:

    Amsterdam, North Holland

  • Sector:

    Business Analysis

  • Job type:


  • Salary:

    €70000 - €90000 per annum

  • Contact:

    Michael Percival

  • Contact email:


  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Startdate:


Business Analyst | Dynamics CRM | Permanent role

My client is in the process of hiring a Technical Business Analyst to join a newly created PMO Team to deliver innovative solutions to improve business practices.

Role Duties:

  • As a Technical Business Analyst you will be responsible for gathering functional, perform impact analysis, gap analysis and recommend process improvements
  • Lead workshops and document the outcome with the business stakeholders, technical team as well as project team
  • Provide project estimates and break down efforts into task and assist in execution until project completion
  • Manage User Acceptance testing working with the Senior Test Analyst, Developers and PMO to ensure data integrity and timely reporting
  • Gather business requirements both functional and non-functional and develop detailed documentation

Experience Required:

  • 3-5 years of previous experience as a Business Analyst ideally part of PMO
  • It is essential to have experience with the Microsoft Stack or part of the stack (Dynamics CRM, SharePoint)
  • Advanced skills in MS SQL and Microsoft Excel
  • Strong stakeholder management and experience working with both internal and external stakeholders
  • Confident communication, written and influencing skills
  • Previous experience in Warehousing or Logistics will be highly regarded

Due to the predicted high volume of applications, please make sure that your resume shows your Microsoft Stack experience.

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