Customer Support Engineer

  • Location:

    York, North Yorkshire

  • Sector:

    Application Support

  • Job type:


  • Salary:

    Up to £25000 per annum

  • Contact:

    Secoura Grim

  • Contact email:


  • Job ref:


  • Published:

    2 months ago

  • Expiry date:


Software Support Engineer- York/ Hybrid - Helpdesk, Software Support, 1st Line- £25, 000 DOE

Are you looking to kickstart your IT Career?

A software solutions company who are thriving in the right direction are looking for a Software Support Engineer to join their team!

The Role

You will be providing first and second line support to customers ensuring all problems to with the company's bespoke software are dealt with and resolved. You will also be involved with client visits to demonstrate their bespoke software and service as well as sometimes training new and existing customers. You will also help with reviewing the process, improving it, and they welcome new ideas to be brought to the table that may benefit the team or company.

This is an excellent opportunity for someone who is looking to excel their career in IT! There is also brilliant scope for progression within the team and you will have the chance to gain exposure to cutting-edge technologies.


  • Training and Development
  • Hybrid Working Pattern
  • 25 Days Holiday
  • Vitality Health including Private Health Cover
  • Life Insurance
  • Pension Scheme

The Company

They are a company who are most certainly on an upward trajectory. They provide a bespoke software and support business ensuring their application performs and runs exceptionally. They instil a fantastic work culture and even have a social budget for team events! If you are looking to professionally develop, their training and development opportunities will offer you the chance to achieve this.


  • UK Driving License
  • Experience in a service support role
  • Excellent Communication Skills
  • Customer service experience

If you are passionate, self-driven and willing to learn, this could be the role for you! APPLY NOW.

Software Support Engineer- York/ Hybrid - Helpdesk, Software Support, 1st Line- £25, 000 DOE

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