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D365 CRM Technical Consultant - Remote

  • Location:

    New York, USA

  • Sector:

    CRM

  • Job type:

    Permanent

  • Salary:

    US$75000 - US$100000 per annum

  • Contact:

    Dan Selisker

  • Contact email:

    dan.selisker@oscar-tech.com

  • Job ref:

    01/12/2021_1610470086

  • Published:

    10 days ago

  • Expiry date:

    2021-02-11

Job Description:

  • Maintaining functional and technical knowledge of Microsoft Dynamics 365 Customer Engagement Applications.
  • Support D365 CRM applications through maintenance, form/dashboard & workflow customizations, end-user guidance, and level 2/3 production support requests
  • Collaborate with Product Management and Business Process Owners to analyse and design business requirements
  • Translate business requirements into detailed User Stories and corresponding Acceptance Criteria
  • Serve as a liaison between business and technology to translate business solutions, designs, and processes into development work for Agile Release Train Scrum Teams
  • Proactively document solutions, processes, designs and lessons learned
  • Incorporate learnings into future solution design considerations
  • Work closely within the technology team to shape the technical landscape of the assigned application processes and technology

Qualifications:

  • Experience minimum of 3 years with Dynamics 365 or CRM
  • Deep functional knowledge of Microsoft Dynamics 365 CE solutions & integrations
  • Industry expertise of strategic sectors
  • Outstanding documentation and communication skills
  • Experience of developing creative and client-pleasing solutions to complex business problems
  • Exceptional ability and experience in preparation of proposals, responses and contracts
  • Excellent working knowledge of Solution and Integration Design

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.