Field Support & Repairs Technician

  • Location:

    Berlin, Germany

  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    €40000 - €50000 per annum

  • Contact:

    Evan Townsend

  • Contact email:


  • Job ref:


  • Published:

    24 days ago

  • Expiry date:


  • Consultant:

    Evan Townsend

Vacancy: Field Support & Repairs Engineer (Trains)

Location: Berlin, Germany

Skills: Passenger Information Systems, Passenger Help Call Systems, CCTV, Passenger Counting Systems, Security Systems

Salary: €40,000 - €50,000


As a Field Support & Repairs Engineer, your role will be to service, repair, support, install and procure the hardware, electronics for trains on the largest and most sophisticated transportation system in Europe. Following their first successful and widely accredited project for the underground systems of the city, this company is deploying their software and systems for the over ground networks too. You will be rolling out the company's most intricate and impressive, next-generation hybrid platforms, systems and hardware, meaning there has never been a better time to join this company.

When issues arise, you will be the primary engineer responsible for repairing their hardware, testing it, and installing the company's bespoke software on the equipment, ready to send back to the client. Should extra equipment or new units be needed, you will then procure this from suppliers, alongside the engineering and operations departments, and again install systems to deliver to the BVG trains. Finally, you may also be required to visit the site of the vehicles and perform your engineering responsibilities on site with the end client. Communication skills are essential for this position as you will be required to also train customers on how to use and configure the hardware themselves, whilst generally acting as the core ambassador for the rollout of this project for stakeholders.

The hardware you are working with is some of the most high-tech in the industry, and here you will have the autonomy and responsibility to provide full end to end solutions, working on a variety of manufacturers' vehicles, and occasionally you will also get the chance to travel to Munich for projects also. Finally, you have the opportunity if you like to progress to the position of Customer Success Manager.

Passenger Information Systems, Passenger Help Call Systems, CCTV, Passenger Counting Systems, Security Systems

The Company:

This business is a global leader in security and surveillance for environments where security is operationally critical. Having been established for over 30 years this company uses cutting edge technology to provide their services to an array of markets such as oil and gas, high security, public space and transport infrastructure. Their solutions are implemented across Europe, The Americas, China and further, and their work is responsible for the safety of millions, saving lives every day.

You will receive travel reimbursements, educational budgets, industry renowned workshops and training, a mobile phone, a laptop, and if you want some time to relax with colleagues, then good, this is the sociable company that is growing year on year. Having already outgrown their Berlin office in a very short amount of time, you will also be joining just in time for their brand-new office this year too!

Passenger Information Systems, Passenger Help Call Systems, CCTV, Passenger Counting Systems, Security Systems

Essential Requirements:

  • Practical experience in system support and engineering
  • Experience of working with on-vehicle train IT hardware and electronics
  • Affinity with systems such as Passenger Information, Passenger Help Call, CCTV, Passenger Counting, Security, WiFi etc.
  • Drive, determination and self-motivation
  • Fluent in German, no less than C level.

Apply NOW!

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