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Helpdesk Analyst

  • Location: South London
  • Salary: £30000 - £35000 per annum + Benefits
  • Job type: Permanent
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Job Description

Helpdesk Analyst - Zendesk, SQL, HTML, Java, API'S, SAAS, Web Support - £30,000 to £35,000 Per Annum - South West London

Are you a Helpdesk Analyst looking for an exciting opportunity? Our client is a technology company that specialise in verification and identification services, they are looking for an experienced Helpdesk Analyst to join their product team. The role is based in South West London.

Skills / knowledge required by the Helpdesk Analyst:

  • Experience with requirements/bug tracking software - Zendesk
  • Helpdesk Support experience
  • Strong core technical skills
  • Ability to communicate technical information to non-technical people
  • SQL experience
  • Some experience with HTML5 mobile web apps, iframe or Json API's
  • Experience with Budget Management
  • Experience within SAAS desirable

This is an excellent opportunity for a Help Desk Analyst to enter a successful, growing organisation. You will be given exceptional ongoing training and the opportunity to develop yourself within the company.

Benefits:

  • Competitive salary of up to £35,000
  • Pension
  • Medical Insurance
  • Childcare vouchers
  • Season ticket loan

Role Requirements:

  • Experience in helpdesk & client expectations
  • Troubleshooting and resolving technical problems
  • Performing manual testing activities
  • Maintaining all client facing product documentation

This fantastic company has over 100 years worth of experience in their management team which has allowed them to provide the best service to their vast client base. They specialise in verification and identification services and only hire the best talent into their friendly, hard working teams. You will be rewarded with a range of the best qualifications and a very dynamic career!

Helpdesk Analyst - Zendesk, SQL, HTML, Java, API'S, SAAS, Web Support - £30,000 to £35,000 Per Annum - South West London

Oscar Technology Limited is acting as an Employment Agency in relation to this vacancy.

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