US$48 - US$55 per hour + Full medical on W2
8 months ago
MACD ANALYST / CISCO VOICE ANALYST - CISCO CALL CENTER, CISCO UNITY - COLUMBUS, OHIO
Oscar Technology is searching for a Moving Average Convergence Divergence (MACD) Analyst with strong Cisco Voice analyst experience for a 3 month indefinite rolling contract in either Columbus, Ohio
This position offers an ALL-INCLUSIVE hourly rate of $48-$55/hr depending on benefits.
Cisco Voice Admin / MACD Analyst Role Responsibilities
- Tier 1 support in Call Center, Contact Center, Call Manager
- Handling Tickets related to phone provisioning, IP Communicator set up, Choose Phone Model, Provision Mobility, add agent, verifying existing phone
- Mainly Tier 1 request
- Working in TEMS inventory to check items
- Working with Exony or Variphy
- Working on average 300 tickets per month
- Working in the logging system
Interviews will be ASAP as the client is looking to fill the role immediately. To register your interest in time, please send your CV using the "Apply" button now!
Oscar Associates Limited (US) is acting as an Employment Business in relation to this vacancy.