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NOC Engineer

  • Location:

    Schaumburg, Illinois

  • Sector:

    Network Engineering

  • Job type:

    Permanent

  • Salary:

    US$45000 - US$70000 per annum

  • Contact:

    Brittany Mussett

  • Contact email:

    brittany.mussett@oscar-tech.com

  • Job ref:

    PR/010591_1602708475

  • Published:

    13 days ago

  • Expiry date:

    2020-11-13

  • Startdate:

    ASAP

  • Consultant:

    Brittany Mussett

L1 NOC ENGINEER - NOC, CISCO, VOICE, TELEPHONY - SCHAUMBURG, ILLINOIS - DIRECT HIRE

The Role

Oscar Technology has partnered with a Managed Service Provider on successfully fulfilling the need for their Network Operations Center Voice Engineer.

This is a full-time, direct hire opportunity on- site in Schaumburg, Illinois.

As the NOC Level 1 Voice Engineer -, you will handle incident and escalation support for telephony services within the NOC.

This an opportunity for an Entry - Mid level engineer with 1-4 years of experience with potential to progress to L2, L3, and Network Engineer

Qualifications: L1 Network Operations Center Voice Engineer

This will be a 3rd shift role - 12:00am - 8:30am CST

  • 1- 4 years overall experience
  • Currently in Schaumburg, Illinois or open to relocate
  • Experience in day 2 support or Managed Services
  • Vendor Experience with: Cisco, Juniper, or Alcatel, WAN and PSTN carriers
  • Strong ticketing experience with excellent customer service skills.
  • MACD - Moves, adds, changes, etc
  • Must have experience with Cisco Voice Technologies
    • CUCM, UCCE, UCCX, IVR, JABBER
  • Provide incident escalation support
  • Respond to tickets with proper escalation
  • Work with Network Engineers, client executives, etc to provide optimal post-implementation support
  • Experience with network monitoring technologies
  • Knowledge of networking concepts
    • TCP/IP, DNS, OSI, BGP, OSPF, ETC
  • Maintain technical documentation
  • Any relevant industry certifications are a plus -COMPTIA, CCENT, CCNA, CCNP, CCIE, CCDA, PCNSE, ETC.

Apply Now!

Interviews will be ASAP as the client is looking to fill the role immediately. To register your interest in time, please send your Resume using the "Apply" button now!

All of my Live Vacancies can be found: https://www.oscar-tech.com/consultants/brittany-mussett

L1 NOC ENGINEER - NOC, CISCO, VOICE, TELEPHONY - SCHAUMBURG, ILLINOIS - DIRECT HIRE

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.