Platform Consultant

Platform Consultant (IT) - Software Solutions - Up to £60k - London / Guildford

The Role:

I have partnered with a long-standing client of Oscar's to assist them in finding a Platform Consultant to join the team. Due to organic growth, this company are looking for someone to come in and act as the go-to person for both functional and technical knowledge about their platform. You will work mainly with their larger customer (predominantly across the retail industry), working in the project delivery team to ensure that the platform is being used in the best way possible.

As the Platform Consultant, you will be responsible for translating customer business requirements into platform capabilities, design integrations to deliver business requirements and assisting customers with detailed knowledge about the front end API level features.

The Responsibilities:

  • Understand and translate customer requirements into platform capabilities
  • Own the technical solutions with the customers and support the technical teams during delivery
  • Understand the system architecture and database technologies
  • Feed feature changes and improvements into the platform via close collaboration with the Product team
  • Keep up to date on product changes and future roadmaps
  • Run and contribute to both functional and technical workshops for larger customers as part of the project lifecycle

The Person:

  • Minimum of 3 years' experience in a similar role
  • Proven experience delivering complex software solutions to large retail customers
  • Exceptional analytical skills to analyse customer requirements and map key platform capabilities
  • Strong technical and functional understanding of software platforms and API's
  • Excellent customer facing skills
  • Awareness of the software development lifecycle

The Company:

With offices in both Surrey and Manchester, this company (who are in the process of going global) are market leaders within their retail field. They specialise in creating platforms that help their retail customers manage their digital marketing needs. This business put company culture and values at the heart of everything they do and they're now looking for people who want to them on the exciting next step in their journey!

Platform Consultant (IT) - Software Solutions - Up to £60k - London / Guildford

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