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Salesforce Consultant

  • Location:

    Philadelphia, Pennsylvania

  • Sector:

    CRM

  • Job type:

    Permanent

  • Salary:

    £120000 - £151000 per annum

  • Contact:

    Kyle Carson

  • Contact email:

    kyle.carson@oscar-tech.com

  • Job ref:

    99204_1600285498

  • Published:

    14 days ago

  • Expiry date:

    2020-10-16

  • Startdate:

    ASAP

  • Consultant:

    Kyle Carson

Primary Responsibilities Include:

  • Lead and manage multiple large, complex client projects through all phases of the project lifecycle (sales, planning, design, implementation, testing, deployment, and support)
  • Propose, design, and implement solutions/upgrades/enhancements to solve client business needs and issues
  • Document client business requirements and ensure all have been satisfied through the project implementation
  • Configure, test, and deploy the Salesforce solution and any associated applications aligned with the Statement of Work
  • Provide documentation, flow charts on automation, written instructions and other documented requests to clients on database features and custom build outs
  • Proficient in both Classic and Lighting interfaces
  • Apply advanced knowledge of validation rules, formulas, workflow rules, Process Builder, duplication methods, and approval processes
  • Apply Salesforce security and sharing rules
  • Manage, coordinate, and delegate the work of junior consultants and/or development teams
  • Maintain positive and effective communication with the team, clients, and external vendors
  • Conduct end user training for the Salesforce solution and provide necessary implementation documentation
  • Support team learning by sharing best practices and internal documentation with fellow team members
  • Adhere to project management standards including work planning, status reporting, issue and risk management and escalation, managing to budget and escalate any deviations, etc.
  • Maintain deep understanding of Salesforce, including staying informed of new Salesforce releases and how the releases can benefit new and existing clients
  • Build and foster effective and valued client relationships with new and existing clients; serve as a trusted advisor to our clients.
  • Serve as a mentor to fellow team members

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.