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Senior Support Engineer

Senior Support Engineer - Networking, Linux, DCHP, Switches, Routers, TCP / IP - Austin - $90,000 - $100,000 + bonus & OTE

The Role

If you are looking to join a young international company on an exciting journey, which is already a proven success story and market leader in the US, yet you can be in at the start of building something new in the Americas and have a real impact, how would that sound? In this role your future earnings are down to you. Depending on your performance, you have the chance to earn significant bonuses, be awarded salary increases at any time and become a shareholder in the company.

Reporting into the Technical Support Team Leader, this Networking, Linux, DCHP, Switches, Routers, TCP / IP Senior Support Engineer will be responsible for pre-sales support and advanced post-sales technical support. In addition to technical expertise, the role demands solid customer communication skills, including the ability to deliver persuasive, well-structured demos and presentations. You will also be expected to be "3rd-line" support and technical expert for resolving the most difficult customer problems and monitoring and documenting complex incidents.

Senior Support Engineer Role Requirements

  • DNS, DHCP, IPAM and web caching (ideally with Squid) - or other deep exposure to HTTP.
  • Fluency with Linux (preferred) or other Unix.
  • Fluency in networking knowledge across a broad range of technologies and vendors, routers, switches, firewalls and load-balancers... ideally cisco, fortigate, huawei. Strong knowledge of TCP/IP, subnetting, and routing.
  • The ability to speak Spanish would be very advantageous!
  • Any pre-sales experience would be useful

The Company

This company are a UK-based entrepreneurial technology company. Their sales have risen by more than 100% pa, with customers in over 150 countries. This is the perfect time to be joining, as the first Senior Support Engineer on the ground in Austin, you will have the opportunity to grow and shape your team and department how you want.

Apply Now!

If you are an experienced Networking, Linux, DCHP, Switches, Routers, TCP / IP Senior Support Engineer and looking to progress with an organisation that has a fantastic approach to work in a supportive and creative environment then look no further - this is the role for you!

Interviews for this role will be commencing shortly. To register your interest in time, please send your CV using the "Apply" button now!

Senior Support Engineer - Networking, Linux, DCHP, Switches, Routers, TCP / IP - Austin - $90,000 - $100,000 + bonus & OTE

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.