Service Delivery Assistant - BRISTOL - 32K

  • Location:

    Bristol, England

  • Sector:

    Product & Project Management

  • Job type:


  • Salary:

    £27000 - £32000 per annum + competitive

  • Contact:

    Kelly Morgans

  • Contact email:


  • Job ref:


  • Published:

    6 months ago

  • Expiry date:


  • Consultant:


Service Delivery Assistant - Salary up to £32,000 - Annual Bonus, Annual Salary Review, Holidays, Performance Reviews, Pension, Eyecare Scheme, Friendly Team, Flexibility

The role

This is a rare and exciting opportunity to join a growing business in the heart of Bristol with over a decade of experience as a leading provider in their field. You will be working closely alongside the Project Delivery Manager, overseeing the delivery and implementation of projects helping to drive direction in line with the business requirements.

You role will include a wide variety of support including both Account Management and Project Management. You will be a personable and friendly individual assisting with customer facing support and generating and agreeing project requirements. In conjunction with company processes, you will also assist with data and oversee the testing process to meet specified requirements.

The ideal candidate will have at least 6 months commercial experience in an IT setting ideally within a Project Manager/Similar position however if you are looking to make the change from software development to project management then this opportunity will allow that. You will be working within an agile environment therefore having experience planning and implementing daily scrums would be beneficial.

Strong communication skills are essential for this role as you will be having regular communication with stakeholders and clients. They are a close-knit team that have a clear passion for technology who truly take pride in their work.

Essential skills

  • Previous experience working within an IT environment, ideally along side software developers
  • The ability to communicate technical/non-technical issues with clients.
  • Understanding of data analysis/migration
  • Experience in working with clients to gather their system requirements.
  • Ability to accurately specify client technical requirements for Development team.
  • Experience in troubleshooting technical issues or documenting for Development Team to resolve.
  • Ability to manage own workload to ensure on time delivery
  • Strong Interpersonal skills
  • Understanding of Agile methodologies

Desirable skills

  • Experience with MS SQL Studio and Query language (SQL)
  • Waterfall/AGILE experience
  • Working knowledge of programming languages
  • MS Azure
  • ISO

The Company

This is an exciting time to be joining the business; with ambitious growth plans for the next 5 years. You will be joining a small team who pride themselves on offering a relaxed progressive environment with regular salary reviews and progression plans. They have met and keep exceeding their ambitious growth plans, and this is an exciting opportunity for a motivated and versatile individual looking to demonstrate their passion for IT and build on their knowledge within this company.

This is not an opportunity to be missed as interviews for this position are starting immediately!

Service Delivery Assistant - Salary up to £32,000 - Annual Bonus, Annual Salary Review, Holidays, Performance Reviews, Pension, Eyecare Scheme, Friendly Team, Flexibility

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