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Service Desk Analyst - 6 months - Outside IR35

Service Desk Analyst - 6 months - Outside IR35

I am working with a financial client, who are seeking several Service Desk Analyst. Within this role you will be responsible for providing 1st line support to an internal user base on a busy fast-paced helpdesk, dealing with the management of both routine and non-routine incidents, problems, and requests.

These roles are Outside IR35 paying £250 per day

Key skills

  • At least 2-3 years of experience working within 1st line or 2nd line technical support.
  • IT Service Management System knowledge
  • Solid ITIL foundation understanding
  • Windows 10/11 and Office 365 support experience.
  • Active Directory management
  • Core understanding of Microsoft End User operating systems and associated applications to deal with 1st line user queries/resolutions.
  • Basic understanding of computer networking

If you are interested in this role, please reply with an updated CV - Thanks!

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