Service Desk Analyst - Hybrid - OUTSIDE IR35

  • Location:

    Glasgow, Scotland

  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £150 - £200 per day

  • Contact:

    Luke Wood

  • Contact email:


  • Job ref:


  • Published:

    3 months ago

  • Duration:

    3 Months

  • Expiry date:


  • Startdate:


  • Consultant:


My client who operate within the healthcare industry are hiring a Service Desk Technician to start immediately!

The day rate is £150 p/d OUTSIDE IR35.

The role will be a 3month+ contract working at a Hybrid basis with the office being based in Glasgow city centre.

The Role

  • To provide day to day customer focused service desk support, advice and guidance to staff including support for end user hardware and software.
  • To ensure that incidents and requests are dealt with promptly and appropriately.
  • Troubleshoot all first and second-line issues quickly and efficiently to ensure availability and performance of user systems and escalate to second- and third-line support as required and appropriate.

The Requirements

  • Experience of Microsoft technologies (Windows 10 & Office 365)
  • Experience of Microsoft Office 365 (OneDrive, SharePoint & Teams)
  • Ability to utilize Active Directory
  • Experience of working to SLA
  • Experience of working in an ITIL environment

Interviews are commencing Tuesday/Wednesday next week.

Submit your latest CV now for immediate consideration!

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