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Service Desk Engineer - Urgent - Windows, Server, Exchange, AD

  • Location: Texas
  • Salary: US$45000 - US$55000 per annum + training, benefits
  • Job type: Permanent
Sorry! This vacancy has now expired.


Job Description

Service Desk Engineer / Analyst / Technician - Urgent - Windows, Server, Exchange, Office 365, Networking, LAN, WAN, MSP, Managed Services, ITIL - Austin, TX - $45,000 - $55,000 + training, benefits

The Role

This is no ordinary Service Desk position, this is an opportunity to join a growing MSP with a plan to develop your career and provide a challenging environment to keep you part of the family long term!

Working with predominantly local customers to provide excellence for Hosting, Infrastructure & IT Support solutions, you will build up relationships remotely and take pride in resolving varied issues. This is not a 'business as usual' role as the flat structure of the organization will give you exposure to complex Networks, Virtual / Cloud Environments and hardware.

Your main responsibilities as a Service Desk Engineer / Analyst / Technician (Windows, Server, Exchange, Office 365, Networking, LAN, WAN, MSP, Managed Services, ITIL) will be to support users on 1st - 3rd line queries (depending on experience) via desktop, phone, remote and email. You will be an excellent communicator who has customer relation building (you could speak to reception to Director level in many businesses).

The lucky Service Desk Engineer / Analyst / Technician (Windows, Server, Exchange, Office 365, Networking, LAN, WAN, MSP, Managed Services, ITIL) will be a natural problem solver who wants to join a company with a wide variety of technologies. In line with this, the company will provide a training allowance which you are free to spend on improving yourself and offer mentorship opportunities with a view for you to progress within.

Role Requirements (desirable, but not essential)

  • Windows OS, Mac OS
  • Microsoft Server 2003-2016
  • Active Directory, Group Policy
  • Exchange 2003-2016, Office 365
  • Networking, LAN, WAN
  • Remote Support Tools
  • ITIL Processes, Incident Response
  • Hardware, Desktop, Telecoms

Apply Now!

If this role seems like it could be of interest to you or someone that you know - we should talk!.. First rounds of interviews are taking place over the coming days and if the love is mutual for the right candidate then we will look to extend an offer ASAP! Don't miss out and follow the links to Apply Now or contact Lee Cohen at Oscar Technology (lee.cohen@oscar-tech.com / 713-568-1968) for more info!


Service Desk Engineer / Analyst / Technician - Urgent - Windows, Server, Exchange, Office 365, Networking, LAN, WAN, MSP, Managed Services, ITIL - Austin, TX - $45,000 - $55,000 + training, benefits

Oscar Associates Limited is acting as an Employment Agency in relation to this vacancy.

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