ServiceNow Delivery Manager (CSM)

  • Location:

    Irving, Texas

  • Sector:

    IT Security

  • Job type:


  • Salary:

    US$80 - US$85 per hour

  • Contact:

    Kayla Russetto

  • Contact email:


  • Job ref:


  • Published:

    about 1 month ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


  • Consultant:


In this role, you will get the chance to be a key part of this company's growth. They have around 50-65 ServiceNow employees and plan to DOUBLE in size by 2023. Growing out their CSM Practice is essential. We are seeking a seasoned ServiceNow expert to assist with the new and existing projects within the CSM space. You will also get the chance to work on the FSO module. In this role, you do not need to be a Developer. You will need the technical acumen to speak with the Development team.

ServiceNow CSM Delivery Manager

  • 4+ years of hands-on experience with CSM and ITSM
  • Several full life-cycle implementations / delivery of ServiceNow projects within CSM
  • Develop implementation plans for deploying ServiceNow including budget/ scope and assisting with high level architecture
  • Client facing experience. Must engage with key stakeholders
  • Participate in ServiceNow projects and work-streams through discovery, design, build, test, and deployment activities. This includes monitoring and identifying any project issues early to be able to mitigate any risk for clients.
  • Work with functional and technical consultants through requirements gathering and sprint design sessions

This is a fully remote opportunity. We are accepting all Visa statuses for this role. We do not work with third party agencies.

Interviews will be happening this week.

Oscar Associates Limited (US) is acting as an Employment Business in relation to this vacancy.