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Software Support Analyst

Software Support Analysts

SQL, FinTech Background, Accounting Systems Experience, Helpdesk Background

  • Surrey Based Company
  • £30,000 - £35,000

The Role

An opportunity for dedicated Software Support Analysts to work for a small and growing software company who provides finance and accountant management systems to third parties. As part of this tightknit team you will be responsible for the following:

  • Support and maintain their clients cloud-based systems
  • Assist with application-related incidents
  • Take ownership of each issue raised by clients and maintain strong line of communication with them
  • Maintain the companies in-house technical support desk

They are looking for someone who wants to take responsibility as part of the team. The ideal candidate needs to have worked on independent central systems.

Role Requirements for the Software Support Analysts

Essential -

  • 2 + years' experience
  • SQL
  • Helpdesk ticketing systems experience
  • Excellent client facing and communicating skills

Beneficial -

  • Financial Background
  • Accounting systems Experience

The Company

In the Software Support Analyst role you will have the chance to use your existing background skills while helping the company move forward and develop some of their software systems. They offer plenty of benefits for you as part of their stablished team such as private medical health, 20 days holiday which increase to 30 with service and they also have a death in service scheme.

If you think you have what it takes to join this role as a Software Support Analyst for a small and growing business then apply ASAP!

  • £30,000 - £35,000
  • Surrey Based Company

SQL, FinTech Background, Accounting Systems Experience, Helpdesk Background

Software Support Analysts

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