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Software Support Engineer

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Application Support

  • Job type:

    Permanent

  • Salary:

    £32000 - £35000 per annum

  • Contact:

    Levi Barnes

  • Contact email:

    levi.barnes@oscar-tech.com

  • Job ref:

    PR/030063_1639590206

  • Published:

    about 1 month ago

  • Expiry date:

    2022-01-14

  • Consultant:

    #

Role: Application Support Engineer

Industry: SaaS

Location: Manchester/Hybrid

Salary: £35,000 DOE

The Role

Join a global leading software supplier working with various retail companies and businesses to provide mobile computing solutions across Europe and the UK. They are looking for someone who has experience in software support to join their close-knit Manchester team to provide 1st and 2nd line support as an Application Support Engineer.

The role entails 1st and 2nd line support to customers using an MDM to investigate problems, resolve incidents and put improvements in place to help the service desk application. They are looking for someone with strong communication skills as you will be phoning, emailing and talking to customers through the service desk application.

If you have experience supporting applications, have an interest in the SaaS industry and have excellent communication skills, this is the role for you!

Requirements

  • Excellent Communications Skills
  • SaaS experience
  • Passport and Driving Licence
  • ITIL knowledge (desirable)
  • SQL experience

The Company

The company are a well-established global software supplier who provide delivery solutions to some of the biggest retail companies and businesses. Their expertise makes their office a fantastic environment to grow and progress your career.

Apply NOW!

If you have a positive attitude and are a problem-solver looking for the next step to develop in your career, then APPLY NOW!

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