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Technical Support Engineer

  • Location:

    Hemel Hempstead, Hertfordshire

  • Sector:

    Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £25000 - £30000 per annum + Competitive benefits

  • Contact:

    Harrison Probert

  • Contact email:

    harrison.probert@oscar-tech.com

  • Job ref:

    PR/027106_1603909447

  • Published:

    about 1 month ago

  • Expiry date:

    2020-11-27

  • Startdate:

    ASAP

  • Consultant:

    #

Technical Support Engineer - 1st line, 2nd line, logging, routers, router management, Cisco, Juniper, debugging, Solarwinds

This Hemel Hempstead based Internet-access and comprehensive network solutions provider is looking to hire a Technical Support Engineer. Despite the pandemic we find ourselves in this company has a clear growth target and are well on the way to achieving it. Hiring a Technical Support Engineer is now the next step to achieving that growth plan. They have no preference in previous sectors you may have worked in, they just require you have the technical skills to come in and hit the ground running.

Salary £25,000 - £30,000|Hemel Hempstead|ASAP

Technical Support Engineer responsibilities:

  • Provide escalation assistance to 1st and 2nd line engineers
  • Log fault details, diagnose and resolve
  • Remote router management
  • Support Solarwinds instances
  • Manage configuration changes on Cisco

Technical Support Engineer required skills:

  • Strong customer service skills
  • CCNA/JNCIA qualifications
  • IT related degree
  • Previous experience supporting customer MPLS networks
  • Previous experience in a helpdesk role

If you have an impressive technical skillset that matches the requirements above and are looking for a new role for then please do APPLY NOW!

Salary £25,000 - £30,000|Hemel Hempstead|ASAP

Technical Support Engineer - 1st line, 2nd line, logging, routers, router management, Cisco, Juniper, debugging, Solarwinds

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