User Researcher - OUTSIDE - £350/400 P/D - 2 days in Newport

  • Location:

    Newport, Wales

  • Sector:

    Application Support

  • Job type:


  • Salary:

    £350 - £400 per day

  • Contact:

    Jack McLane

  • Contact email:


  • Job ref:


  • Published:

    about 2 months ago

  • Duration:

    6 Months

  • Expiry date:


  • Startdate:


  • Consultant:


My client in Newport, are looking for an experienced User Researcher for an initial 6 month contract to start on a new project in the following year

This is a hybrid role with two days a week in their offices in Newport

The role is OUTSIDE IR35 and is paying around £350-400 P/D

Key Responsibilities:

  • Performing user research with client undergoing digital transformation / ERP migration to deliver:
  • 1 page User Personas
  • 1 page journey map ( front stage user actions, front end system functions)
  • End to end process maps for the personas (back office actions, processes, functions)

The Ideal candidate will have the following:

  • Work as part of a multi-disciplined agile team to design user focussed and successful services
  • Plan, design, and conduct user research to focus the design and development on user needs
  • Contribute to the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing
  • Work very closely with insight and research teams at client side to delivery relevant and appropriate research plans
  • Work closely with designers and developers to turn user insights into actionable design or service recommendations
  • Present findings and related design/business recommendations and user insights to project stakeholders at all levels
  • Where necessary, provide rapid, light weight sketches and scampsApply knowledge in human factors, rapid ethnography, and the user-centred design process to product and service design
  • Complies with all confidentiality and non-disclosure policies and/or agreements and ensures security of information at all times

Required Experience:

  • Experience in a relevant role either agency or client side
  • Proven experience of gathering and delivering actionable insights
  • Demonstrable knowledge in user centred design practices

Essential Skills

  • Sound knowledge of qualitative research methods including user requirements gathering and early stage concept and prototype testing, guerrilla research, and other approaches to ensuring user needs are fully understood
  • Sound knowledge of using artefacts to share and communicate insights such as user flows, experience maps, experience blueprints, prioritised user needs, user profiles, and test results
  • Good understanding of information architecture, interaction design, and visual design principles
  • Good awareness of the business and project constraints as they apply to user research
  • A good understanding of Agile delivery methodology

Oscar Technology is acting as an Employment Business in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.