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UX Researcher

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Digital Media

  • Job type:

    Permanent

  • Salary:

    £50000 - £60000 per annum

  • Contact:

    Georgia Redden

  • Contact email:

    georgia.redden@oscar-tech.com

  • Job ref:

    PR/037496_1664988970

  • Published:

    about 2 months ago

  • Expiry date:

    2022-11-04

  • Consultant:

    #

UX Researcher | UX, UI, Research, | £60,000 DOE | Manchester/Remote

Calling all UX Researchers in the North-West! Do you want to come into the office when it suits you; work with a company that is recognisable internationally and work alongside leading professional?

This is an opportunity to join a Telecoms network service who are currently growing out their CX function due to a hyper growth period.

The Role:

The role will is remote first and will involve working closely with UX Research Lead, UX Designers and other UX Researchers team to ultimately create and design the best customer/user experience through thorough research and testing.

Our goal is to optimise business processes, products, portals and other interfaces, identify new technology and innovation opportunities, and deliver change and improvement in line with an overall digital strategy and the planned development of products and services.

The right person will have a user centred design approach, a clear vision for how they can enhance the CX function and a passion for sharing knowledge and collaborating with all aspects of the UX domain.

This is the perfect opportunity Be the voice of user experience in mixed discipline teams of software development, Business Analysts, Product Managers, Engineers etc.

Key capabilities/skills of the role:

  • User & competitor research: setup, plan, perform, analyse, present
  • UX testing / Design Ideation
  • summarise and present user research findings to key senior stakeholders.
  • Relay research finding to project squad - embed a culture of VOC led experience centred design into the squad.
  • Demonstrable knowledge and passion for user-centered design practices
  • Experience of working in an Agile environment with multi-disciplinary teams
  • User & competitor research: setup, plan, perform, analyse, present

The Company:

Come into the office when it suits you!

A global leader in supplying voice, data and mobile services and products are looking to expand their customer experience department, which has grown exponentially in recent times due to their 'people first' attitude and huge collaborations.

They are looking for an experience UX Researcher (HYBRID) to become a key member of the CX team.

Their state of the art office which has newly been refurbished, is based in Manchester is easily accessible by public transport links. Remote working is prioritised, you will have the flexibility to define what way of working suits your lifestyle.

They value honesty and integrity and take pride in creating an enjoyable and vibrant social working culture. They have a tight-knit team in place and retain their staff by focusing on personal development and internal growth.

Apply now!

This is a company that really values their people and is a great place for a UX Researcher to really make their mark in the industry and learn alongside leading professionals.

Click "apply now" to be considered immediately!

UX Researcher | UX, UI, Research, | £60,000 DOE | Manchester/Remote

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