W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9pc2nhcibbc3nvy2lhdgvzl2pwzy9iyw5uzxitzgvmyxvsdc1qb2iuanbnil1d

Lead Analyst - Customer Analytics

  • Location:

    Manchester, Greater Manchester

  • Sector:

    Data Analysis & Insights

  • Job type:

    Permanent

  • Salary:

    £40000 - £45000 per annum

  • Contact:

    Mark Whales

  • Contact email:

    mark.whales@oscar-tech.com

  • Job ref:

    PR/027601_1611325315

  • Published:

    about 2 months ago

  • Expiry date:

    2021-02-21

  • Consultant:

    #

Role - Lead Analyst - Customer Analytics

Location - Manchester but can be flexible and plenty of remote working is possible

Salary - Up to £45,000 plus a great benefits package including a 15% Bonus

Skills - Some of SQL / Google Analytics / R / Python / SAS

The role

This is a really great role!

We are looking for a Lead Analyst to work with a wide variety of customer data to drive long term performance and value from the customer base, influencing stakeholders across the business to make more informed strategic decisions. We are looking for someone to take a deep dive into our segmentation models and deliver business changing insights generated from customer data.

As a Senior Analyst you will undertake analysis and provide insight, partnering with Customer Analytics colleagues, to involve individuals on a tactical and project-basis. This role is very much the focal point of the customer data team and you will have leadership responsibilities from day one!

You have a wide range of technologies available and freedom to use whatever you see as the best option.

The Company

One of the most recognisable companies based in Manchester with a great reputation and excellent culture who have some really exciting projects coming up. They are back to pre-covid trading levels now and have been hiring people steadily since September 2020.

This role comes with a great benefits package, including a good bonus and pension contributions. This position can start remotely but in a post lockdown world will have some travel to the office, but we can be fairly flexible on location as the team is working well remotely.

Responsibilities:

  • Interrogation of internal Segmentation model to deliver actionable insights on customer behaviour
  • Analysis and recommendations to support customer acquisition and retention strategies
  • Leverage internal Segmentation model to assist in business wider decision making
  • Analytical support for strategic projects and requests
  • Lead and develop the Customer Performance Analytics team
  • Make sure there are clear development and performance objectives and that they are documented and managed by regular one to one's and ensure all team members have a development plan and support their development, including championing any training requirements.
  • Talent pipeline and career development opportunities - including identification of external talent to compliment internal experience and knowledge.

The Person

You will have a wealth of experience in traditional customer data and experienced in handling large customer data sets. You will be thought and practice leading in the integration and analysis of digital, media and social data. We are looking for a good team leader, who inspires and develops the team.

Role requirements:

  • Experience with customer analytics
  • Knowledge of other data tools and languages such as SQL / R / Python / SAS etc. - any considered
  • Good presentation and communication skills
  • Excellent stakeholder engagement skills

If you are a talented Analyst interested in progressing your career with an organisation committed to meeting and innovating the needs of an increasingly diverse client and consumer base with the best talent across the globe then your search ends here!

Offering a competitive salary paired with a generous benefits package and excellent in house career development, this is an opportunity not to be missed!

The application process for this role has already begun and interviews will be taking place shortly. To be considered, please send me your CV asap to avoid disappointment.

Role - Lead Analyst - Customer Analytics

Location - Manchester but can be flexible and plenty of remote working is possible

Salary - Up to £45,000 plus a great benefits package including a 15% Bonus

Skills - Some of SQL / Google Analytics / R / Python / SAS

Oscar Technology is acting as an Employment Agency in relation to this vacancy.

To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.