ServiceNow Architect

Benefits:

• 401k plus matching
• Medical, Dental, Vision
• Bonus
• Flexible PTO
• Paid Training and Certifications
• Remote

Responsibilities:

• Design, develop, and implement ServiceNow solutions to meet business needs and enhance operational efficiency.
• Lead architecture design sessions with stakeholders to gather requirements and translate them into technical specifications.
• Customize ServiceNow modules and applications to align with organizational processes and workflows.
• Provide expertise in integrating ServiceNow with other enterprise systems and third-party applications.
• Collaborate with cross-functional teams to ensure successful deployment and adoption of ServiceNow solutions.
• Stay updated on ServiceNow platform enhancements and best practices to optimize system performance and user experience.
• Mentor junior team members and provide guidance on ServiceNow development and implementation best practices.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Proven experience as a ServiceNow Architect, with a deep understanding of ServiceNow platform capabilities and architecture.
• Strong proficiency in JavaScript, HTML, CSS, and other web development technologies.
• Experience in designing and implementing ServiceNow IT Service Management (ITSM) and other modules (e.g., IT Operations Management, Customer Service Management).
• Solid understanding of ITIL framework and IT service management processes.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) preferred.

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.