2nd Line Support Engineer - Leicester

  • Location:

    Leicester, Leicestershire

  • Sector:

    Infrastructure & Support

  • Job type:


  • Salary:

    £170 - £220 per annum

  • Contact:

    Luke Wood

  • Contact email:


  • Job ref:


  • Published:

    14 days ago

  • Duration:

    3 months

  • Expiry date:


  • Startdate:


  • Consultant:

    Luke Wood

Role: 2nd Line Support Engineer

Day rate: £170 - £220

Duration: 3 months

Start: ASAP

Location: Leicester

Work Pattern: 5 days a week onsite with the potential for Hybrid working

In this role you will be responsible for:

  • To provide day to day customer focused service desk support, advice and guidance to staff including support for end user hardware and software.
  • To ensure that incidents and requests are dealt with promptly and appropriately.
  • Troubleshoot all first and second-line issues quickly and efficiently to ensure availability and performance of user systems and escalate to second- and third-line support as required and appropriate.

The Requirements

  • Experience of Microsoft technologies (Windows 10 & Office 365)
  • Experience of Microsoft Office 365 (OneDrive, SharePoint & Teams)
  • Ability to utilize Active Directory
  • Good understanding of networking (TCP/IP, LAN, VLAN, WAN)

Apply now for immediate consideration

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