API Support Developer - Rest / XML / JSON

  • Location:

    Oxford, Oxfordshire

  • Sector:


  • Job type:


  • Salary:

    £40000 - £50000 per annum + Excellent

  • Contact:

    Colin Frontczak

  • Contact email:


  • Job ref:

    CF 38608_1563301835

  • Published:

    about 1 year ago

  • Expiry date:


  • Consultant:


API Support Developer - Rest / XML / JSON

One of the worlds most recognised digital brands are looking for a API Support Developer that will provide day-to-day guidance to our clients external partners on integrating with their APIs, resolve technical issues as well as partnering with other technical teams to solve more complex problems.

This involves a combination of API integration work, verbal advisory work with technical & non-technical audiences and proactive performance improvement.

People require a combination of good development skills around web services, including a solid understanding of REST API's (Java preferred, but will consider PHP or C# backgrounds too) and excellent problem solving skills.

Major Responsibilities:

  • Assist partners and suppliers integrate with APIs by understanding their needs, suggesting solutions and answering technical questions
  • Communicate with technical and non-technical audiences about API capabilities.
  • Monitor and rectify issues that arise in API platforms and other systems.
  • Address and resolve concerns, issues and questions for both internal clients and external partners in a professional & timely manner
  • Manage client expectations in a sincere and realistic manner and report and escalate where needed

Skills and Experience:

  • 4+ years in a Support Developer, Integration Developer, Application / Web support or account management role, with express experience of working with web services or similar B2B technical environment exposure.
  • Impeccable Written and Verbal Skills
  • Understanding of XML, Web Services and APIs
  • Knowledge of programming languages like Java, PHP or Javascript.
  • Ability to collaborate with a global team, across multiple time zones.
  • Be prepared to occasionally work out of usual business hours when required to teleconference with overseas teams.

What you'll get

  • Highly competitive salary along with the following
    • Annual bonus.
    • Stock options
    • Excellent contributory pension.
    • Full family private medical cover.
    • Full dental cover.
    • Annual wellbeing allowance (e.g. gym membership)
    • Personal travel reimbursement.
    • Critical illness plus full life cover.
    • Childcare vouchers.
    • Cycle to work scheme.
    • Free shuttle buses from Oxford and surrounding villages.
    • Employee assistance program.

Oscar Technology is acting as an Employment Agency in relation to this vacancy.

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