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Customer Relationship Manager

  • Location:

    Manchester, Greater Manchester

  • Sector:

    IT Security

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Megan Rogers

  • Contact email:

    megan.rogers@oscar-tech.com

  • Job ref:

    038093_1667488500

  • Published:

    30 days ago

  • Expiry date:

    2022-11-30

  • Consultant:

    #

Customer Relationship Manager -Manchester Office - MSP Experience Essential

The Role

A Customer Relationship Manager with experience working within a Managed Service Provider is required for this exciting new role in a highly successful Computer Services Company.

The Customer Relationship Manager will be part of a small team accountable for the management and engagement with existing customer accounts.

The Customer Relationship Manager will act as a point of contact for a selection of existing accounts, making sure they receive requested products and services to deadlines, forecasting and tracking the account metrics and perform regular TBR's and Account Reviews as required.

Role Requirements

  • Managed Service Provider experience
  • Impeccable telephone manner
  • Ability to handle and resolve escalations to improve overall customer satisfaction
  • Clean driving license with access to a car
  • Microsoft 365, Microsoft Azure

The Company

The company are a well-established full-service IT Support Company who specialise in supporting businesses and schools.

The importance of professional development and personal growth is understood, and employees' skills and talent are nurtured from day 1.

Apply Now!

If you are an experienced Customer Relationship Manager with Manged Service Provider experience and looking to progress with an organisation that has a fantastic approach to work in a supportive and creative environment, then look no further - this role is for you!

Interviews for this role will be commencing shortly. To register your interest in time, please send your CV using the Apply button below.

Customer Relationship Manager -Manchester Office - MSP Experience Essential

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