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IT Support Engineer

  • Location:

    York, North Yorkshire

  • Sector:

    Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £20000 - £24000 per annum + plus benefits

  • Contact:

    Erica Jenkinson

  • Contact email:

    Erica.Jenkinson@oscar-tech.com

  • Job ref:

    131222_1672214412

  • Published:

    about 1 month ago

  • Expiry date:

    2023-01-27

  • Startdate:

    ASAP

  • Consultant:

    #

IT Support Engineer - York - up to £24k

Are you a junior IT Engineer who is passionate about IT and looking to further and develop your skills?

I am looking for a motivated IT Engineer who is looking for a role they can progress in and get hands on with a vide range of technologies to work within a supportive team based in York.

Not only are they massive on equality, diversity and inclusion, but they also offer a fantastic range of benefits!!

What's in it for you?

  • Life insurance
  • Maternity, paternity, surrogacy and adoption leave
  • Cashback on healthcare
  • Educational courses paid for
  • Reward and recognition incentives
  • Minimum 6 weeks annual leave
  • Buy and sell holidays
  • Wellbeing Support
  • Regular pay reviews
  • Flexible working

The role

  • Provide 1st line assistance to all users
  • Resolve issues including logging and tracking service desk tickets from IT users, escalating where appropriate.
  • Install software and upgrade systems as required.
  • Manage the new starter and leaver process from an IT perspective, including building and configuring end user devices (desktops, laptops and tablets).

Who are we looking for?

  • Strong communications skills
  • The ability to deliver great customer service
  • Previous experience in an IT role or on a technical help desk would be desirable as you will manage both software and hardware requests.
  • Someone with a working knowledge of Windows 10.
  • Someone with a basic understanding of desktop software and a basic understanding of hardware and configuration of software and services is essential.

Want more info? Email erica.jenkinson@oscar-tech.com for more information or to apply NOW!!

1st Line Support Engineer - York - up to £24k

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