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Technical Support Analyst

  • Location:

    Leominster, Herefordshire

  • Sector:

    Infrastructure & Support

  • Job type:

    Permanent

  • Salary:

    £30000 - £35000 per annum

  • Contact:

    Spencer Ryan

  • Contact email:

    spencer.ryan@oscar-tech.com

  • Job ref:

    PR/029879_1637862824

  • Published:

    8 days ago

  • Expiry date:

    2021-12-25

  • Startdate:

    ASAP

  • Consultant:

    Spencer Ryan

IT Technical Analyst - Leominster - up to £35K - Huge Progression Opportunity

What's in it for you?

This is an opportunity to work with a very modern company who are at the forefront of their industry, delivering an exceptional service to millions of users. Partnering with Google, you will be exposed to completely new to market technologies and even some not released commercially.

This company invest as much in their employees as their services. They have built a culture of collaboration and bring driven people together in diverse and inclusive teams to achieve the highest quality of service from customer to board level. The engineering team are a dynamic group of professionals who take pride in the delivery, improvement and maintenance of the this companies IT infrastructure.

The Role

This role as a Technical Support Analyst will see you supporting the internal IT and end users of the business. With such a vast IT Infrastructure estate you will be working within a team of multiple engineers who you can not only collaborate with but also have a good time with! This business like to progress from within therefore part of your working week will be put aside for you to focus on personal development. You must be able to communicated with stakeholders and end users in order to keep BAU going!

  • Providing support to 1st and 2nd line engineers and training where necessary.
  • Taking ownership and responsibility for diagnosing, solving and managing complex issues
  • Maintaining, monitoring and troubleshooting the servers and core infrastructure.
  • Actively operating either as part of a group or on your own with new installations and large projects.

The Company

The IT department at this company have doubled in size since last year, contributing to their success across the business. They work with large clients including the likes of Nike, Adidas, Puma and more. While their software also helps improve many different aspects of the business.

They have a progressive structure that encourages the upskill and progression of internal staff into more technical roles. The opportunity is there to move into Cloud, DevOps and software engineering or what other technical discipline you make choose/ While having many teams, they still maintain a family environment!

The role is hybrid remote with 3 days working remotely, 2 days in the office. Further benefits include staff discount, discounted gym memberships, health care plans, pension schemes, flexi time and loads more!

IT Technical Analyst - Leominster - up to £35K - Huge Progression Opportunity

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