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Salesforce Health Cloud Architect

  • Location:

    Texas, USA

  • Sector:

    Salesforce

  • Job type:

    Permanent

  • Salary:

    US$100000 - US$175000 per annum

  • Contact:

    Erica Fuchs

  • Contact email:

    erica.fuchs@oscar-tech.com

  • Job ref:

    8/8/2022-EF_1662497898

  • Published:

    25 days ago

  • Expiry date:

    2022-10-06

  • Startdate:

    ASAP

  • Consultant:

    Erica Fuchs

Primary responsibilities include overall project and customer success as well as:

  • As a key contributor on a project team, guide customers through the implementation of Salesforce solutions using Silverline's methodology
  • Engage customer stakeholders to understand desired business outcomes and define success criteria
  • Articulate to customer stakeholders the value of recommended solutions and approaches based on the depth of knowledge of the Health Care industry
  • Lead Discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements
  • Synthesize requirements to create clear and comprehensive user stories and solution design documentation
  • Perform fit-gap analysis between Salesforce functionality and client requirements
  • Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
  • Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources
  • Iterate on solutions through a Build/Test/Review cycle with the customer Product Owner
  • Develop a training curriculum and deliver training sessions to the solution's end users
  • Work with an Engagement Manager to manage a project to scope, budget, and timeline expectations

Basic Requirements:

  • BA/BS degree in Business, Computer Science, or Engineering - or equivalent work experience
  • 5+ years of experience consulting within the Salesforce ecosystem
  • Demonstrated technical and functional knowledge implementing Salesforce Health Cloud through volume and/or complexity of implementation experience
  • Specific knowledge or experience implementing solutions related to patient access, care management, patient engagement, and patient/member services is preferred.
  • Documented proficiency in writing user stories to capture Salesforce requirements
  • Knowledgeable with data migrations from third-party systems to Salesforce
  • Experience dealing with Healthcare specific applications and associated data models, including, but not limited to: EHRs (Patient Demographics, Clinical, Referrals, and Scheduling), Practice Management Systems, Claims, Health Insurance, Population Health, etc
  • Experience designing or building Salesforce integrations with 3rd party applications
  • Solid understanding of the key levers for B2B, B2C, and hybrid business models
  • Understanding of key concepts of user-centered design and design thinking
  • Desire to continue to grow their knowledge inside the Salesforce ecosystem
  • Great teamwork and collaboration skills

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.